Shipping policy

Processing time varies depending on the item, please consult the product page for the exact processing time. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping option	Estimated delivery time	Price
UPS Ground	2 to 5 business days	See checkout
UPS Next Day Air	1 business days	See checkout
Free Standard Shipping	3 to 4 business days	Free for orders over $100

 

International Shipping

We offer international shipping worldwide. Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option	Estimated delivery time	Price
UPS Worldwide Saver	1 to 3 business days	See checkout
DHL Express	1 to 3 business days	See checkout

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. EDNA ST LOUIS is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at customercare@ednastlouis.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Shipping to P.O boxes is not available, please provide a valid residential or business address.

If you have any further questions, please don't hesitate to contact us at customercare@ednastlouis.com