Shipping policy
Processing time varies depending on the item; please consult the product page for the exact production time. Production time is separate from carrier transit time. You will receive a notification when your order has shipped.
Domestic Shipping (United States)
Free standard shipping on U.S. orders of $200 or more. Orders below $200 are charged carrier rates.
Domestic orders ship via USPS (Ground Advantage, Priority Mail, Priority Mail Express) or UPS (Ground, Ground Saver, 2nd Day Air, 3 Day Select, Next Day Air, Next Day Air Saver). Available services, exact rates and delivery estimates depend on your address and are shown at checkout.
International Shipping
We ship worldwide. International orders ship via UPS (Worldwide Saver, Worldwide Express), DHL Express, or USPS international services. Exact rates and delivery estimates are shown at checkout.
Customers are responsible for any import duties and taxes for orders outside of the U.S. They are not included in the final purchase price and are incurred once a shipment reaches its destination country.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at customercare@ednastlouis.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Shipping to P.O boxes is not available, please provide a valid residential or business address.
If you have any further questions, please don't hesitate to contact us at customercare@ednastlouis.com