FAQ
Why are all items "made-to-order"?
All items at EDNA ST LOUIS are made-to-order to reduce manufacturing waste and give us the freedom to be more experimental with our designs.
Do you ship internationally?
Yes, we ship worldwide.
When will my "made-to-order" item ship?
Most items are dispatched within 7 business days of purchase. Please refer to the item description for the exact processing time.
Can I cancel a "made-to-order" item?
Yes, you can cancel your made-to-order item anytime before it has shipped. Please contact our customer care team using the live chat or email us at customercare@ednastlouis.com.
Where are EDNA ST LOUIS products made?
We strive to produce all EDNA ST LOUIS products locally in NYC's Garment District, some items are embellished by our team in-house or with our manufacturing partners at small businesses around the U.S.
What are you doing to be more sustainable?
- We do not keep a stock of items in order to reduce waste.
- All of our garments, including samples, are produced locally in NYC.
- We only use ethically-sourced non-exotic leather.
- We do not follow the traditional fashion schedule and release fewer collections each year, encouraging our customers to invest in fewer pieces less often.
- Our pieces are made to last a lifetime.